Support Center
Welcome to our Support Center, maybe you have some problems about the download, register, purchase, use and upgrade of our products; please check the answers firstly from the following General FAQS, if you unable to get the answers, please contact our Technical Support Team for further assistance:
E-mail: support@aiseesoft.com, we are always willing to reply to your questions about our software.
General FAQS
- 1. What's the difference between the trial version and the registered version of the program?
A: There is no functional difference between the trial version and the full version. The only limitation of trial version is conversion time limitation: the maximum5minutes conversion of a more than 5 minutes file and with a less than 5 minutes file, you could only convert half of it.
As our registered users it will no conversion time limitation, you will be entitled to get the free upgrade within a certain version and receive the full technical support from us. Also, we provide special disounts for our customers.
- 2. How shall I know the version of my product at present?
A: You can get the current version of your product as follows: to choose "about" from "help" dropdown menu, the version is at the The lower right corner, the interface will be closed by click itself anywhere.
- 3. How to upgrade?
A: You just need to re-download the program from our official site and input your registration code, it is ok.
Sales and General Enquiries
- Order Lookup. You can retrieve the details of your order you've placed here:
Order from Regnow: https://www.regnow.com/cs/orderStatus
- Enquiries about product license and price, order and account information
Please send email to: marketing@aiseesoft.com
- Interested in reselling, distributing Aiseesoft products, and other partnership or business opportunities?
Please send email to: marketing@aiseesoft.com
- For link exchange request, suggestions and feedbacks about our site
Please send email to: marketing@aiseesoft.com
If you didn't get the answers from the Product FAQs, please contact Aiseesoft Technical Support Team for further assistance:
E-mail: support@aiseesoft.com
